Flipkart has trying to pick-up the cancelled order for the last 3 days. This book delivered promptly since I did not like the book content quality I decided to cancel the order on the same day of delivery. I get a message on my cell phone every morning that someone will pick-up the product before 9:00 pm but none has ever appeared. Today, I got a message that the product return pick has been canceled and I have decided to keep the product. BUT THAT IS NOT THE CASE. I have canceled the order and none is picking-up the return item.
| Company Remark : | Hi, Greetings from Flipkart! Order ID: OD225083067244158000 We are sorry for the trouble caused to you. We completely understand your concern. We’d like to let you know that the seller has confirmed that the refund of Rs.168/- has been completed on 07 Jun 22 and should be reflecting in your account by 13 Jun 22. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank’s grievance cell. We have noted your feedback and be assured the same will be shared to the seller and the courier service provider to minimize such instances and try to give a better experience with your purchase next time. This is definitely not the experience we’d like you to have and we hope to delight you in future. Your kind understanding and patience will be greatly appreciated in this regard. Thank you. |
ekart return experience
