If you are getting “An Error Occurred with Screen Recording” on your PowerPoint 2013, 2016, 2019, 2020 then the chances are some of PowerPoint are corrupt and needs to be replaced. To replace corrupt files, we need to repair Microsoft Office.

This post will help you backup Office activation key before you start repairing Office to fix “An Error Occurred with Screen Recording” on Windows 10.

Backup Office Activation Key

To backup office product activation key, follow this post or watch the video below.

Quick walk through

Press “Windows + e” and look for “Windows”, then “System32”, then “spp” and backup “store’ folder.


Repair Office on Windows 10

Right click on the Windows 10 start menu and click “Apps and Features” and look for Microsoft Office and click its icon and click modify.

A new window will pop up with two repair options “Quick Repair” and “Online Repair”

In both cases, you are advised to back up your office activation key. If you do not have one.